 |
 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
AT& T Messaging CWA REPRESENTATIVES PBIS Frank Arce- Chief Steward Penny Leytem- Assistant Chief Steward
Neyda Munnelly, Steward 925-806-4747 ext. 6449 Pacific Bell Information Services Customer Care Operations (CCO) Synopsis of Agreement The following is a synopsis of three year Agreement between CWA and SBC Messaging-CCO (PBIS-CCO) that was ratified overwhelmingly on May 1, 2003.
Article 1 – RecognitionNo change.
Article 2 – Company-Union RelationsNo change
Article 3 – Union Security and Payroll Deduction of Union DuesNo change
Article 4 – No Strike/No LockoutNo change
Article 5 – Bulletin BoardsNo change
Article 6 – Nondiscrimination, Affirmative Action, Federal and State LawsNo change
Article 7 – Classification of EmployeesNo change
Article 8 – Seniority
Section 8.01 – To read: Seniority shall mean net credited
service with the Company as determined by the
Article 9 – Working ConditionsNo change
Article 10 – Time OffSection 10.03 – To Read: Employees will be paid for the holiday provided that they work all of their scheduled hours immediately before and after the holiday or are excused by management. Employees who call in sick are not excused by management for the purposes of the holiday payment specified in this Section subject to the following:
1. An employee, who reports to work at the start of his/her scheduled hours and works a minimum of half of his/her scheduled hours and who then reports out, for any reason including sickness, may be considered, excused by management for the purpose of the holiday payment specified in this Section.
Section 10.06 – To read:
Article 11 – Other Excused Time OffNo change
Article 12 – Force AdjustmentSection 12.06 – To read:
Article 13 – Problem Resolution ProcessClean-up language only
Article 14 – Benefit PlansUpgraded to “mirror” the Core (Pacific Bell) Benefit Plans to go into effect 01/01/04.
Article 15 – ConclusionThree (3) Year Agreement
Appendix A – Job Titles and Working ConditionsNo change
Appendix B – Wages and Other CompensationSection B1.03 – Geographic DifferentialWas put into the base weekly wages See Attachment I – Wage Schedule
Memorandum of AgreementS
Employee Discount ProgramEffective January 1, 2004 replace the current Employee Discount Program with SBC@HOME Employee Discount Program.
Four-Ten WorkweekNo change
Intra-Company TransfersNo change
Safety CommitteeNo change
Subsidiary MovementNo change
Working Relations CommitteeNo change
ATTACHEMENT I
APPENDIX B WAGES AND OTHER COMPENSATION
Section B1.01 Annual Wage Increases
On May 4, 2003, May 2, 2004, and May 1, 2005 basic wage increases will be as following:
Section B1.02 Basic Weekly Wages
A. INFORMATION SERVICES CUSTOMER CARE ADVISOR
B. INFORMATION SERVICES CUSTOMER CARE SUPPORT ASSOCIATE
Step progression will be at six-month intervals. An employee hired during this contract term will be placed on Step one of the wage schedule. The time interval between wage schedule steps is 6 months.
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
© 2008 CWA LOCAL 9400 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
|
|
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
