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AT&T Internet Services
IT'S TIME TO GET SERIOUS: We Deserve a Fair Contract THE RESULTS ARE IN... CWA Membership has ratified the new 3 year contract. NOTICE: If you are a member and did not receive a ballot, contact your local steward or the Local office for a duplicate ballot. At&t Internet Services CWA Bargaining Report #46 FINAL BARGAINING REPORT March 12, 2008
COMPENSATION Tier 1 (Customer Assistants) Wage schedules that were effective for Customer Assistants beginning March 2007 will result in wage increases amounting to more than 20% over the life of the contract. $600 Lump Sum for active Tier 1 employees upon ratification. This is an improvement from the first tentative agreement. Tier 2 Wage Increases · 2007 – 3% · 2008 – 2.5% · 2009 – 2.5%
$500 Lump Sum for active Tier 2 employees upon ratification. General wage increases for all wage schedules in Tier 2 are retroactive to July 22, 2007. Payment of retroactive wages for wage schedule increases will occur within 30 days following ratification. Tier 2 employees can expect retroactive pay up to as much as $2,300 depending on title and wage step. Tier 2 - Team Award Effective 2008, the Team Award will be modified for titles that currently have an 11% Team Award Target as follows:· Create new wage schedules for those titles by adding 5% to the base· Lower the Team Award Target to 6%· 5% will go into the base wage and no longer be at risk leaving the remaining 6% as a Team Award. Discretionary Lump Sum Payments Discretionary Lump Sum Payments are eliminated. The money was converted into lump sum payments for all titles. UNION DUES Union dues will continue to be deducted in a prorated amount from the Tier 2 Team Award. (This was a language change only). COMPANY/UNION RELATIONSIncrease the time off limit for unpaid Union activities from 200 hours to 250 hours per calendar year for each union representative and increase the number of Union representatives allowed to take up to 560 hours per calendar year of unpaid time off for union activities from 5 to 10. This provision will increase availability of union representation for employees on the job. CLASSIFICATION OF EMPLOYEES Add part-time classification. TIER 2 - TITLE CHANGES Effective July 22, 2007, the following changes will occur: · Upgrade the WFM TSR II, (WS 11) to Support Administrator II (WS 13); · Upgrade the NCG TSR II, (WS 11) to a new title, NCG Representative (WS 15); · Upgrade Dispatcher (WS 4) by $50 per week to the top step, increasing all steps in the schedule by an average of 3.8% This is an improvement from the first tentative agreement; · New title and wage schedule – Internet Assistant (WS 2); · Place Surveillance Administrator on (WS 4); · Place Surveillance Technician on (WS 13). DEATH IN AN EMPLOYEE’S IMMEDIATE FAMILY/HOUSEHOLD Definition for immediate now includes other persons living in the same household for purposes of granting paid time off. ILLNESS ABSENCE Change unscheduled time off to illness absence and increase paid illness absence from 5 to 6 paid days for employees with 7 or more years of Net Credited Service. MEAL ALLOWANCE Increase overnight travel meal expense reimbursement cap from $25 to $30 per day. WORK SCHEDULES AND SENIORITY When assigning work schedules, Net Credited Service will be the deciding factor. This is an improvement from the first tentative agreement. SHIFT DIFFERENTIALS Effective 1/01/09, modify the hours during which more than 50% of the time worked must fall for shift differential eligibility from 6:00 p.m. – 6:00 a.m. to 8:00 p.m. – 6:00 a.m. This is an improvement from the first tentative agreement. LAYOFF In the event of surplus and possible layoff of employees, the Company will meet with the Union to obtain input on its proposed layoff process prior to notifying affected employees. Increase the notice to surplus employees designated for layoff from a minimum of 2 weeks to a minimum of 4 weeks. Increase the amount of layoff allowance maximum from 4 weeks to 8 weeks of pay. LAYOFF ALLOWANCE
BENEFITSTier 1 Customer Assistants will retain their current medical plan. The Custom Care Plan for Tier 2 will no longer be an option for Internet Services. Effective January 1, 2009, Tier 2 employees will have a choice between two medical plan options: The AT&T Medical Plan (Tier 1) and the AT&T Medical Plan (Alternative Provisions Option). The AT&T Alternative Medical Plan highlights are:
Below are the AT&T Alternative Medical Plan rates for Tier 2: CONTRIBUTIONS
The AT&T Alternative Medical Plan represents an annual savings of $456 for an employee only; $360 for an employee plus one and $264 for a family. This is an improvement from the first tentative agreement. DEDUCTIBLES
Once the employee satisfies their deductible for the calendar year the employee will only be responsible for 10% of expenses incurred until the out of pocket maximum amount (which includes the deductible) is met. The plan will then pay 100% of expenses incurred for the remainder of the year.
OUT-OF-POCKET MAXIMUMS
This is an improvement from the first tentative agreement. PRESCRIPTION DRUGS COPAYS
Effective January 1, 2009, the following New Hire Plan Provisions will apply to Tier 2:
GRIEVANCE PROCEDURE Up to two union representatives who attend Step 1 grievance meetings will be paid by the Company. CIVIC DUTY The company will send a clarification letter to all managers in AT&T Internet Services within 30 days of ratification of the contract to address issues raised during bargaining regarding civic duty to ensure there is consistent application.
UNION ORIENTATION The Local Union President will be notified in writing when an employee is hired into a job title covered under the National Internet contract and the Local Union will be allowed time to meet with newly-hired employees for the purpose of furnishing them information about the Union. A Local Union representative is permitted to participate in the orientation at Company expense. This is an improvement from the first tentative agreement. WORKING RELATIONS COMMITTEE Enhance the Working Relations Committee Agreement to address the following issues:
Increase the number of Working Relations Committee paid members to five union representatives and five company representatives. Status of the above issues will be shared with the Union and Company Bargaining Chairs. This provision will increase the effectiveness of the WRC in addressing workplace issues. TELEPHONE CONCESSION SBC @ Home will change its name to AT&T @ Home and will be provided to all Internet Service employees as soon as administratively possible. DURATIONThe agreement shall be effective July 22, 2007 and continue until 11:59 p.m. on July 17, 2010. In Unity, Donna Bentley, Chair Penny Leytem, Mary Linhart, Linda Gonzalez, Cherie Brokaw A MAJORITY OF THE UNION BARGAINING COMMITTEE RECOMMENDS RATIFICATION OF THIS AGREEMENT At&t Internet Services CWA Bargaining Report #45 March 9, 2008 ALERT!! The Union reached a tentative agreement with AT&T late last night. Details of the agreement will be posted soon. In Unity, Your Bargaining Committee Thank you for your support! At&t Internet Services CWA Bargaining Report #44 March 5, 2008 The Union and Company will meet in full formal session tomorrow, March 6, 2008. Thus far, the Company has not been willing to make changes to the tentative agreement that failed last fall. We are hopeful that these discussions will address our members concerns on the remaining issues of Healthcare, Wages and Wage Related Items, and Job Security. In Unity, Your Union Bargaining Committee MOBILIZE MOBILIZE MOBILIZE At&t Internet Services CWA Bargaining Report #43 February 24, 2008 The Union requested information pertaining to the Company’s last proposed medical plan. The Union Bargaining Committee will review the information when it is provided and compare it to the other plans discussed over the last several months of negotiations. Progress has been extremely slow but we are hopeful. Specific issues related to Customer Assistants, shift differentials and compensation are being explored. We would like to thank those of you who participated in your local mobilization activities that took place on Friday. In Unity, Your Union Bargaining Committee
** MOBILIZATION IS THE KEY **
AT&T Internet Services CWA Bargaining Report #42 Feb. 21, 2008 The Union and Company Bargaining Committees have continued to meet this week for the purpose of proposing and discussing the remaining unresolved issues. As of this report, little progress has been made. The Company has proposed a health care plan that offers minor changes, but continues to hold their position on no improvements for the Customer Assistants. Wages and wage related items are still unresolved including shift differentials and retroactivity. Please participate in your locals mobilization efforts. In Unity, Your Union Bargaining Committee MOBILIZE MOBILIZE MOBILIZE AT&T Internet Services CWA Bargaining Report #41 Feb. 15, 2008 The Union committee will meet today in preparation for resuming negotiations with the Company this weekend. The unresolved issues still remaining include: Wages and wage related items, Healthcare, Shift Differentials, CORE moves, and Work of The Future.
This information will be updated the first of next week.
In Unity CWA Bargaining Committee AT&T Internet Services CWA Bargaining Report #40 Feb. 6, 2008 Although the Union and Company have had some informal discussions this week, there is no progress to report at this time. Your Union Committee continues to remain hopeful that we can work through the remaining complicated issues. We will continue informal discussions throughout this week and will update this information as conditions warrant. In Unity, Your CWA Bargaining Committee
AT&T Internet Services CWA Bargaining Report #39 Jan. 16, 2008 The Union and Company Bargaining Committees met and worked on the remaining unresolved issues from Sunday, January 6th through Monday, January 14th. Several different resolutions to these issues were discussed but no agreement was reached. Your Union Committee has worked extremely hard during these difficult negotiations. We remain optimistic and are ready to discuss an agreement that is satisfactory to both our members and the Company. The committees now stand in recess subject to call by either party. This information will be updated as conditions warrant. In Unity, Your CWA Bargaining Committee
AT&T Internet Services CWA Bargaining Report #38 Jan. 9, 2008 The Union and the Company met informally to discuss health care today. The Union Bargaining Committee is continuing to explore new health care options that would be an acceptable plan for our members. The Company continues to reject the Union’s proposal to place Internet Services into the respective core agreements. We will keep you informed of our progress. Thank you for your support.
AT&T Internet Services CWA Bargaining Report #37 Jan 2, 2008 The Union Bargaining Committee will convene this week to prepare for full committee negotiations next week. The outstanding issues concerning Wages, Medical Benefits, and Work of the Future will be discussed in these meetings. Your continued understanding and support is appreciated. In Unity, Your CWA Bargaining Committee AT&T Internet Services CWA Bargaining Report #36 December 11, 2007 The Union and the Company Bargaining Committees met the last week of November. The majority of our time was spent reviewing the Summary Plan Descriptions for both existing medical plans and reviewing examples and comparisons. The Committees now stand in recess subject to call by either party. Have a Merry Christmas! In Unity, Your Bargaining Committee AT&T Internet Services CWA Bargaining Report #35 November 28, 2007 The Union and Company continue to meet and discuss the issues around benefits, moves to the core, wages and wage related concerns. At this time, little progress has been made, however we remain hopeful that these very difficult issues can be worked out to the satisfaction of both parties. The Union committee sincerely appreciates your patience during these extremely challenging negotiations. Please continue to participate in planned mobilization activities.
AT&T Internet Services CWA Bargaining Report #34 November 20, 2007 The Union and Company Bargaining Committee met in full session Thursday. The Company responded to some of the issues that are still remaining unresolved. We talked about specifically about compensation for both Tier 1’s and Tier 2’s. The Company also rejected the Union proposal on work of the future. Your union bargaining committee will work on these issues and keep you posted. AT&T Internet Services CWA Bargaining Report #33 November 13, 2007 The last full committee meeting with AT&T Internet Services was held Friday, November 2, 2007. At that time, the Union rejected the Company’s proposals on Health Care and Shift Differentials. We passed our proposal on moves to the core contracts and Health Care, which was rejected immediately by the Company. The Company has yet to respond to our proposals on wage related issues including Dispatcher Wages, Lump Sums, and Retroactive Wages. We continue to hold our position on securing work of the future. We have reached agreement on Scheduling by Seniority and Pay Treatment for Union Representatives who attend new employee orientations. The full committee will meet late Wednesday, November 14th. REMEMBER TO PARTICIPATE IN ALL MOBILIZATION ACTIVITIES! AT&T Internet Services CWA Bargaining Report #32 November 2, 2007 The Union and the Company met today. The Union passed revised proposals on Wages and Wage related issues to include Lump Sums, Retroactivity and Dispatcher Wages. The Union rejected the Company’s proposals on Shift Differentials and Benefits. The Union and the Company are still far apart on Healthcare. The Union continues to hold our position on securing work of the future. The parties will reconvene on Tuesday, November 6, 2007, for further discussions. MOBILIZE*****MOBILIZE*****MOBILIZE*****MOBILIZE AT&T Internet Services CWA Bargaining Report #31 October 25, 2007 The Union and Company Bargaining Committee met in full session yesterday. The issues discussed between the parties were wages, title upgrades, shift differentials, health care and compensation for customer assistants. The Union rejected the Company’s proposals on shift differentials and health care. In addition, the union submitted proposals related to contracting of work and work of the future. The Union is expecting responses from the Company today on the outstanding proposals as well as data requests. SUPPORT YOUR UNION BARGAINING COMMITTEE
AT&T Internet Services CWA Bargaining Report #30 October 19, 2007 The Union and Company Bargaining Committee met in full session yesterday to discuss seniority issues and union orientation. We are scheduled to return to formal session on Monday to discuss issues including healthcare and wages. We will keep you updated on our progress. Yesterday’s rallies and events in Texas and California were a wonderful success. CWA had a tremendous presence that was reflected by the media. UNITY UNITY UNITY UNITY
AT&T Internet Services CWA Bargaining Report #29 October 17, 2007 The Union and Company Bargaining Committee met yesterday afternoon to discuss the issues that caused the tentative agreement to fail. The union passed several proposals regarding healthcare, wages and various working conditions issues. The Company agreed to consider the information and respond at a later time. We expect to meet with the Company again today. We will keep you informed of our progress. WEAR RED TOMMORROW IN SUPPORT OF A FAIR CONTRACT! AT&T Internet Services CWA Bargaining Report #28 October 11, 2007 The Union Bargaining Committee is meeting this week to prepare for negotiations with the Company. The full Committee will convene Tuesday, October 16, 2007, to discuss our member’s issues on the last tentative agreement. This information will be updated accordingly. AT&T Internet Services CWA Bargaining Report #27 October 3, 2007 Your CWA Bargaining Committee met yesterday in conference. We later met with the Company to discuss further bargaining and will be preparing additional information requests to submit to them. Please remember we are currently working without a contract. Mobilization plans are being developed. When they are in place we will let you know. Thanks for your continued support. AT&T INTERNET SERVICES INC. SPECIAL BARGAINING REPORTSEPTEMBER 24, 2007The AT&T Internet Services members rejected the tentative agreement at an overwhelming margin. The Union Committee is standing by in an effort to resume negotiations. This information will be updated as new developments occur. AT&T Internet Services for a PDF of the final Bargaining Report Ratification Ballots are in the field. Should duplicates be needed, please contact CWA Staff Representatives Donna Bentley at 214-638-3255 or Cherie Brokaw at 562-944-1300. Ballots will be counted on September 24, 2007 at 9:00 A.M. at the following address:
CWA Dallas Staff Office Woodview Tower 1349 Empire Central Ste 610 Dallas, TX 75247
Election committee members from your respective locals are invited to participate and observers are welcome to attend.
AT&T Internet Services Contract explanation Meetings Contract explanation meetings will be held at the following locations and times. Come and hear directly from our own bargaining team members Penny Leytem, Chief Steward and Linda Gonzales, Area Steward as they provide you with important information regarding our contract. When: Monday, August 27, 2007 Location and times: 2623 Camino Ramon San Ramon, California 7 a.m. to 7:30 a.m. 8 a.m. to 8:30 a.m. 9 a.m. to 9:30 a.m. 10 a.m. to 10:30 a.m. 11 a.m. to 11:30 a.m. 2600 Camino Ramon San Ramon, California 12 noon to 1 p.m. 2623 Camino Ramon San Ramon, California 1:30 p.m. to 2 p.m. 2:30 p.m. to 3 p.m. 3:30 p.m. to 4 p.m. 4:30 p.m. to 5 pm 5:30 p.m. to 6 pm 6:30 p.m. to 7 pm INTERNET SERVICES INC. FINAL BARGAINING REPORTAugust 20, 2007
WAGE INCREASES
General increases for all wage schedules (except for the newly negotiated Customer Assistant – wage schedule 3) are retroactive to July 22, 2007. Payment of retroactive wages will occur within 30 days following ratification. LUMP SUM PAYMENTS A lump sum payment of $500 in 2007 for employees in all titles, (except for the newly negotiated Customer Assistant – wage schedule 3), who are active on the payroll on the date of ratification. A lump sum payment of $350 in 2007, for all Customer Assistants who are active on the payroll on the date of ratification. DISCRETIONARY LUMP SUM PAYMENTS Discretionary Lump Sum Payments are eliminated. TEAM AWARDEffective 2008, the Team Award will be modified for titles with an 11% Team Award Target based on the following:· Create new wage schedules for those titles by adding 5% to the base· Lower the Team Award Target to 6%The 2008 payout for the 2007 Team Performance Award will be based on the 11% target. UNION DUES Union dues will continue to be deducted in a prorated amount from the Team Award. COMPANY UNION RELATIONSIncrease the time off limit for unpaid Union activities from 200 hours to 250 hours per calendar year for each union representative and increase the number of Union representatives allowed to take up to 560 hours per calendar year of unpaid time off for union activities from 5 to 10. CLASSIFICATION OF EMPLOYEES Add part-time classification. TITLE CHANGES Effective July 22, 2007, the following changes will occur: · Upgrade the WFM TSR II to Support Administrator II – WS 13 · Upgrade the NCG TSR II to a new title, NCG Representative – WS 15 · Upgrade Dispatcher – WS 4 by $40 per week to the top step · New title and wage schedule – Internet Assistant WS 2 · Place Surveillance Administrator on WS 4 · Place Surveillance Technician on WS 13 Payment of retroactive wages for wage schedule increases will occur within 30 days following ratification. DEATH IN AN EMPLOYEE’S IMMEDIATE FAMILY/HOUSEHOLD Includes other persons living in the same household for purposes of granting paid time off. ILLNESS ABSENCE Change unscheduled time off to illness absence and increase paid illness absence to 6 paid days for employees with 7 or more years of Net Credited Service. MEAL ALLOWANCE Increase overnight travel meal expense reimbursement cap from $25 to $30 per day. NET CREDITED SERVICE When assigning work schedules, Net Credited Service will be taken into consideration. SHIFT DIFFERENTIALS Effective 1/01/08, modify the hours during which more than 50% of the time must fall for shift differential eligibility from 6:00 p.m. – 6:00 a.m. to 8:00 p.m. – 6:00 a.m. LAYOFF In the event of surplus and possible layoff of employees, the Company will meet with the Union to obtain input on its proposed layoff process prior to notifying affected employees. Increase the notice to surplus employees designated for layoff from a minimum of 2 weeks to a minimum of 4 weeks. Increase the amount of layoff allowance maximum from 4 weeks to 8 weeks of pay. LAYOFF ALLOWANCE
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